Customer Success Salaries in Chicago, IL
What is
Customer Success
?
Customer Success focuses on ensuring customers achieve their desired outcomes using a company's product or service. This role is vital in maintaining long-term customer relationships and reducing churn. Customer Success professionals act as a bridge between customers and the company.
Customer success professionals onboard new customers, provide proactive support, and act as liaisons between customers and the product development team.
Common titles in
Customer Success
- Client Support Analyst
- Customer Support Specialist
- Partner Success Associate
- Senior Customer Support Specialist
- Customer Experience Representative
- Customer Care Representative
- Customer Experience Specialist
- Client Success Manager
- Customer Success Manager
- Senior Customer Success Manager
Salary range for
Customer Success
(
P3
)
in
Chicago, IL
Interested in salary information for other levels?
Decoding job levels: What is a
P3
?
Pave’s job levels are denoted by their track (P for Professional, M for Management) and their hierarchical level, as denoted by a number. The higher the number, the more senior the role. There are 10 individual levels, broken down as:
Management: M3, M4, M5 & M6
Professional: P1, P2, P3, P4, P5 & P6
For a full explanation of Pave’s approach to levels visit our FAQ.