Customer Success Salaries in New York, NY

What is

Customer Success

?

Customer Success focuses on ensuring customers achieve their desired outcomes using a company's product or service. This role is vital in maintaining long-term customer relationships and reducing churn. Customer Success professionals act as a bridge between customers and the company.


Customer success professionals onboard new customers, provide proactive support, and act as liaisons between customers and the product development team.

Common titles in 
Customer Success
  • Client Support Analyst
  • Customer Support Specialist
  • Partner Success Associate
  • Senior Customer Support Specialist
  • Customer Experience Representative
  • Customer Care Representative
  • Customer Experience Specialist
  • Client Success Manager
  • Customer Success Manager
  • Senior Customer Success Manager
Salary range for 
Customer Success
 (
P3
)
 in 
New York, NY
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Decoding job levels: What is a 

P3

?

Pave’s job levels are denoted by their track (P for Professional, M for Management) and their hierarchical level, as denoted by a number. The higher the number, the more senior the role. There are 10 individual levels, broken down as:

Management: M3, M4, M5 & M6
Professional: P1, P2, P3, P4, P5 & P6
‍

For a full explanation of Pave’s approach to levels visit our FAQ.

Salary comparison for 
Customer Success
 (
P3
)
 by city

Want to compare salaries across different cities? Here are the average salaries for Customer Success in major metros across the United States. Ready to view additional percentiles or Customer Success levels?

‍

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25th percentile
50th percentile
75th percentile
Seattle, WA
$
95000
$
115000
$
132947
Austin, TX
$
85000
$
105040
$
123000
San Francisco, CA
$
99000
$
124000
$
144000
Los Angeles, CA
$
80000
$
100000
$
125175
Chicago, IL
$
86850
$
105000
$
130000
New York, NY
$
92700
$
120000
$
140000
P10
74500
P25
92700
P40
110000
P50
120000
P60
128750
P75
140000
P90
165000
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